Key Information

Provider: GEL
Accredited by: PeopleCert
Exam vouchers included
Course duration: 16+ hours
Access Period: 6 months
Tutor support
Quizzes and exam practice
Works on mobile devices

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Course Overview

Site Reliability Engineers play a crucial role in Operations, providing support to Development teams and enhancing productivity and efficiency. This course showcases how site reliability engineers enhance system stability, predictability, and scalability, while also monitoring key metrics to facilitate ongoing enhancements.

Target Audience

  • IT and business managers, directors, team leaders, stakeholders, software engineers, and individuals interested in gaining insights into Site Reliability Engineering (SRE) and its connection to DevOps
  • DevOps professionals aiming to specialise in site reliability engineering
  • Companies aiming to integrate the terminology, principles, concepts, and methodologies of Site Reliability Engineering
  • Individuals preparing to succeed in the official SRE Foundation (SREF) exam
  • What will you learn?


    • Understanding the core principles and methodologies of site reliability engineering for enhancing development and operational functions
    • Leveraging SRE to enable organisations to scale services efficiently and cost-effectively
    • Realigning organisational structures to embrace site reliability engineering practices effectively
    • Exploring the evolution of SRE and its future trajectory
    • Establishing, monitoring, and achieving service level objectives (SLOs) for improved performance
    • Exploring the relationship between SRE, DevOps, and other frameworks
    • Comprehensive preparation for success in the official SRE Foundation (SREF) exam

    Why take this course?


    • Site reliability engineering is a sought-after skill set, extending beyond the realm of DevOps
    • Delving into SRE can empower experienced DevOps leaders to elevate their comprehension and application of the methodology
    • SRE plays a pivotal role in enabling organisations to ensure enhanced levels of communication, collaboration, reliability, and scalability
    • Access over 16 hours of valuable training material through this SRE certification course
    • Good e-Learning, a renowned online training provider, is a trusted Education Partner affiliated with the DevOps Institute
    • Benefit from a range of online training resources in this SRE online training program, including instructor-led videos, knowledge assessments, practice exams, and practical scenarios
    • Explore additional SRE e-learning resources from Good e-Learning, such as webinars and downloadable materials
    • The proficient Good e-Learning support team is equipped to address queries related to course content
    • Concerned about SRE certification expenses? Benefit from FREE exam vouchers offered by Good e-Learning with this course (Terms and Conditions apply)
    • This SRE Foundation (SREF) course is accredited by PeopleCert.

    Syllabus Information

    SRE Foundation (SREF)℠ Module 1: SRE Principles & Practices 

    Learning Objectives 

    This module provides an introduction to site reliability engineering (SRE) as a field, highlighting its distinctions from DevOps. Delve into the core principles and methodologies of SRE in this comprehensive overview.


    SRE Foundation (SREF) Module 2: Service Level Objectives & Error Budgets 

    Learning Objectives 

    This module explores service level objectives (SLOs), service levels, error budgets, and policies governing error budgets.


    SRE Foundation (SREF) Module 3: Reducing Toil 

    Learning Objectives 

    This module introduces the concept of 'toil', discusses its implications as a challenge, and explores effective strategies for its management.


    SRE Foundation (SREF) Module 4: Monitoring & Service Level Indicators 

    Learning Objectives 

    This module centers on service level indicators (SLIs), emphasising observability and monitoring practices.


    SRE Foundation (SREF) Module 5: SRE Tools & Automation 

    Learning Objectives 

    This module examines the concept of 'automation' as defined by both SRE and DevOps. It delves into various categories of automation and their organisational structure, in addition to highlighting popular automation tools. 


    SRE Foundation (SREF) Module 6: Anti-Fragility & Learning from Failure 

    Learning Objectives 

    This module explores the SRE principle of deriving insights from failures and its correlation with anti-fragility and chaos engineering practices.


    SRE Foundation (SREF) Module 7: Organisational Impact of SRE 

    Learning Objectives 

    This module investigates the organisational management of SRE. It discusses the initial implementation of SRE, the reasons behind the widespread adoption of SRE by businesses, strategies for integrating SRE, effective incident response practices, and the importance of blameless post-mortems. Additionally, it explores the scalability of SRE implementation.


    SRE Foundation (SREF) Module 8: SRE, Other Frameworks, Trends 

    Learning Objectives 

    This module delves into the integration of SRE with prominent frameworks such as IT4IT, Agile, and ITIL 4. It also explores the evolution of SRE and its future trajectory.

    Exam Information

    This SRE course is tailored to fully equip students for the official SRE Foundation (SREF) examination. It includes offering authorised practice exams to enable students to assess themselves and acclimate to exam conditions.

    The course provides simulated exams to aid students in readiness for the actual assessment, along with complimentary exam vouchers. (Terms and conditions apply)

    Before scheduling your exam, it is advisable to ensure that your device meets the technical prerequisites. For further details and guidance, please refer to the PeopleCert website.

    Requests for exam vouchers are typically processed within 2 working days, but please allow up to 5 days. Students are required to request their exam voucher within the course access period, which commences from the date of purchase. For additional information, please visit the GEL Support & FAQs page.

    SRE Foundation (SREF) exam

    This exam comprises 40 multiple-choice questions

    Candidates have 60 minutes to finish the exam

    It is an open-book exam, allowing the use of provided materials only

    To pass, candidates need to achieve a minimum score of 65%: at least 26 out of 40 questions must be answered correctly

    The exam can be taken either online or in person under invigilation.

    FAQs

    What is SRE?

    'Site Reliability Engineering (SRE)' involves the ongoing evaluation of a new product's 'reliability' during development. This practice empowers developers to gain insights and cater to the requirements of operations teams effectively.

    How does SRE work?

    The components of SRE include:

    Defining a 'Service Level Agreement (SLA)' to determine the required reliability for end-users

    Setting up an 'Error Budget' to allocate resources for error resolution before halting production

    Collaboration between site reliability engineers and development teams to manage workloads effectively

    Proactive identification and resolution of issues by site reliability engineers during development

    Developers stepping in for Operations tasks when needed

    Implementation of automation by site reliability engineers to enhance efficiency and reliability

    What is a site reliability engineer?

    A 'site reliability engineer' is a specialist in automation and coding tasked with identifying and resolving issues across Development and Operations.

    How can SRE benefit businesses?

    An SRE team enhances not just the reliability but also the efficiency and scalability of a DevOps pipeline. By leveraging SRE practices, Development and Operations teams can redirect their focus to enhancing services in other areas, elevating the standard of releases. The integration of SRE fosters improved communication, transparency, and collaboration within existing DevOps cultures.

    Moreover, site reliability engineers excel in addressing and articulating organisational concerns, extracting valuable metrics that can benefit other departments significantly.

    Does SRE complement DevOps?

    DevOps and SRE complement each other seamlessly. Their synergy stems from a shared focus on automation, cross-team cooperation, and effective communication, enhancing efficiency and reliability in IT workflows. Notably, the SRE Practitioner certification originates from the DevOps Institute, underscoring their interconnectedness.

    Do I need to study site reliability engineering?

    This course does not have any mandatory requirements for enrolment. Nonetheless, having prior familiarity with SRE and DevOps concepts can be advantageous for a better understanding of the course material.

    Why is SRE necessary?

    Google pioneered the concept of SRE. Its primary objective is to formalise the collaboration between Development and Operations teams, guaranteeing the creation of code with efficiency, reliability, and operational considerations. This approach is especially beneficial in enterprises where IT departments and teams have become isolated from each other.

    Who can benefit from studying SRE?

    SRE is well-suited for companies that depend on code development and deployment. It thrives in DevOps settings and is favoured by DevOps professionals and leaders. With the increasing demand for SRE, individuals with expertise in this area will likely encounter smoother career progression opportunities.


    Partner Statement

    The SRE Foundation (SREF)℠ course is provided by GEL, an ATO of PeopleCert.

    Copyright Statement

    SRE℠ is a registered trademark of PeopleCert. Used under licence from PeopleCert. All rights reserved.

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