About Touchpoint

Why Choose Touchpoint?

At Touchpoint, we bring many years of hands-on experience in transformational projects across various industries. The courses provide deep-rooted expertise in Agile methodologies, IT management, risk, compliance, and digital strategy which enables us to provide training that is not only theoretically robust but grounded in practical, real-world application. We understand the complexities of today’s business environment because we’ve been there—driving change, supporting digital transformation for companies large and small.

The courses are meticulously designed to equip professionals with the skills and certifications they need to excel. Delivered through a state-of-the-art online learning platform, our programs offer a flexible, engaging, and interactive experience that fits seamlessly into busy schedules. Each course is certified by industry-leading awarding organisations, ensuring that you earn credentials recognised and respected worldwide.

Choosing Touchpoint means choosing a trusted partner in your professional growth. Our training is built to empower you with the knowledge, skills, and certifications to lead with confidence in Agile environments and beyond. Let Touchpoint be the bridge to your next professional achievement.

Meet The Team

Chris Vaines

Creative Director and Education Specialist

Chris is a visionary disruptor whose creativity knows no bounds. "It can't be done" simply doesn't exist in his vocabulary! With a career spanning industries like Pharma, Defence, Utilities, Public Service, and non-profits, Chris has established himself as a dynamic force for innovation, change, and delivering results.

With deep expertise in transformational projects, system implementations, and commercial strategy, Chris has mastered the use of agile methodologies to drive success. His ability to manage projects and facilitate change is grounded in a strong foundation of risk identification, business process optimisation, and stakeholder engagement. From deploying cutting-edge AI learning tools to crafting immersive virtual reality experiences, his solutions consistently push boundaries.

Chris, an award-winning trainer and quality assessor, has spent years shaping talent and driving development. As an NLP Coach and Digital Learning Content Developer, he blends traditional techniques with state-of-the-art technology to create impactful, results-driven learning journeys.

Chris’s career is defined by his hands-on experience in large-scale digital transformation projects and his expertise in managing project lifecycles with an agile mindset. Whether streamlining business processes or guiding teams through risk management and change initiatives, Chris ensures success by aligning strategy with execution.

In addition to consulting on complex projects, Chris empowers organisations and individuals through Leadership and Management training. His passion for leveraging agile principles and business processes helps teams achieve clarity, adaptability, and growth in a fast-evolving business environment.

Whether leading a high-stakes transformation, delivering engaging training, or mentoring future leaders, Chris’s energy and innovation inspire all those around him. With Chris at the helm, prepare to challenge the status quo, embrace agility, and unlock your full potential.

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Angela Vaines

Non-Executive Director and Coach

For many years Angie has been helping business and individuals from all areas and sectors to thrive and enhance themselves to achieve their personal and professional goals Angie’s journey with the KMF Group of companies has enabled her to help people navigate personal and professional targets. Whether they are starting a new business, they are an experienced leader looking at professional growth or an individual looking at reinventing themselves, Angie serves as their enabler to set them up for success.

As a non-executive director for Touchpoint Digital Learning, Angie works as a part-time board member where she provides valuable oversight of the company's operations Angie is responsible for ensuring the company is run in the best interests of shareholders, stakeholders and customers. Utilising a variety of methods and techniques to suit each circumstance and goal Angie brings about confidence to help individuals and businesses to keep moving forward.

With a profound understanding of business operations management, company accounts, and the intricacies of navigating the corporate landscape, Angie brings a holistic perspective to her coaching. Her journey is marked not only by professional achievements but by a genuine passion for empowering others.

Angie's journey is more than a resume; it's a narrative of resilience, innovation, and a commitment to personal and professional growth. As a seasoned public and motivational speaker, she effortlessly weaves her experiences into compelling stories, leaving audiences inspired and ready to embrace their own journey of transformation.